Check out our helpful FAQ's tips to help your
organization improve its productivity by effectively
working with teams to ...tame your CHAOS.
View our questions and answers below!
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What is
a team?
There are many different types of teams. Webster’s
Collegiate Dictionary defines a team as “a number
of persons associated together in work or activity.”
I like to define a team as a group of individuals
that are working toward a common agreed upon goal
by utilizing all their various talents, skills,
abilities and resources.
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What is
a great team?
A great team is one that is able to tackle complex
(and usually chronic) problems and come up with
effective solutions. These teams are support of
each other. The conflicts that arise are settled
effectively. A really great team never stops learning
and developing. They analyze every activity to look
for opportunities to improve on the next project.
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Why should
we have a team?
With the complex issues that face organizations,
rarely does one person have the complete knowledge
or experience to develop a comprehensive and effective
solution. By pulling together a team, made up with
individuals with various knowledge and experiences,
the organization has a better chance of obtaining
a comprehensive solution that will be accepted by
all involved in the process.
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What do
we do if a team member is not “pulling their weight”
on the team?
Every team should have a Team Champion. This is
an individual that has a major stake in seeing that
the team is successful. The Team Champion does not
actually sit on the team, but rather receives updates
on how the team is progressing and if help is needed
to obtain any resources the team may need. The Team
Champion should have the authority to make the changes
to the process being studied or at a minimum have
clout and influence in the organization. The Team
Leader and Facilitator should bring up issues of
members not “pulling their weigh” to the Team Champion
to discuss why they are having a problem and what
the Team Champion can do to help. The Team Champion
can then discuss the priority of the team and project
with the manager of the team member in question
to try and gain their support. In many instances
team members feel pulled between their normal duties
and the activities of the team. The Team Champion
can help the leadership in the organization to rearrange
the duties so the team members can accomplish the
work of the team.
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Why work
on a team when I can do the project faster?
Most individuals only have information regarding
their part of a process. They do not fully understand
what impacts the other parts of the process. By
having a team working on a project, all parts of
the process can be analyzed and included in the
final product. Usually if only one person is involved,
it may take less time to develop but more time and
frustration during implementation. When a team is
used, the time to develop is longer (because all
the issues and conflicts are solved) but implementation
is much smoother.
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What if
I don’t like the working styles or personalities
of others on my team?
Dealing with the personalities of others can be
a major issue to a team. I would recommend that
before, and even during the team process, the team
uses tools or profiles to identify each member’s
personalities and how the personalities may conflict
with each other. These session should be facilitated
by a professional that understands how interact
with each other and how individuals can adapt to
the various personalities. There are several different
profiles that can be used. The profiles I find the
most helpful are: Myers Briggs Type Indicator, DiSC
Personal Profile System®, Team Dimensions Profile,
Thomas-Kilmann Conflict Mode Indicator, and DiSC
Indra™.
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Do you have
a question regarding your team?
Send your question to Margie ...we may add it to
our growing list of FAQ's.
Click the Contact Request link below and once on
the form page select the option "Submit
questions to FAQ's"
Contact Request Form
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