Work expectations are those things people
consider likely to happen in their job
situation, either now or in the future.
Whether spoken or unspoken, met or unmet,
expectations have a powerful impact on
our thoughts, feelings, and behaviors.
Expectations play a key role in driving
our attitudes. Research shows that people
who have clearly defined, well-communicated
expectations find more satisfaction and
success in their work than people whose
expectations go unspoken or unrealized.
And companies that employ satisfied, successful
people reap the rewards of increased productivity
and reduced turnover.
In a typical employment situation, certain
expectations-such as salary, hours, and
job duties-are clearly understood by both
employer and employee. Other expectations,
however, are so intimately linked to an
individual's concept of work that they
often go unspoken or unacknowledged. Managing
Work Expectations helps people explore
10 work expectations that impact today's
employment relationship: Recognition,
Autonomy, Expression, Career Growth, Diversity,
Teamwork, Structure, Environment, Balance
and Stability.
Learning Objectives:
 Identify their expectations
Discover which expectations they consider
most important
Learn how to communicate, initiate action,
and adjust expectations
Get feedback on managing their expectations
Improve their outlook and enhance their
attitude toward work
Enjoy the benefits of increased job satisfaction
and improved performance
|
